How digital PR builds brand awareness in competitive markets

If you feel as though every brand is shouting louder than ever, you’re not imagining it. Your target audience is exposed to thousands of messages every day and the challenge is no longer simply being present – it’s being remembered. This is where digital PR comes into its own.

It’s about more than press releases and media outreach. It’s a strategic approach that connects your brand with the right audience, builds trust and drives visibility across search engines and social media.

Research by Google found that 53% of shoppers say they always research before buying. If your brand is not visible during that research phase, you’re handing business to your competitors. Digital PR will help you show up where it counts.  

Hand using a mouse pad on a laptop. Screen on laptop is showing a news story.

What is digital PR, and how does it differ from traditional PR?

Traditional PR focuses on securing media coverage in newspapers, magazines and broadcast channels. Digital PR does much of the same, but it operates in the online space and is built with search engines in mind.

It gets you featured on websites, social media pages, industry blogs and other digital platforms your audience actually visits, generating brand mentions and creating valuable backlinks to your site, all while improving your visibility in search results.

It’s PR that works around the clock, even when you’re not.

So, there’s a lot of you about . . .

In crowded markets, being good is not always enough. Digital PR can help you cut through your competitor’s noise without needing to shout really, really loudly.

Here’s why:

1. It builds trust through earned media

When your brand appears on websites and in online publications, it carries weight. It shows journalists see value in what you offer. This helps you build credibility and increases brand recognition among audiences who may not be searching for you.

2. It boosts your visibility in search engines

Digital PR is closely linked to SEO. When your brand earns backlinks, your website becomes more visible. This means more people discover you when searching for your product or related topics. It also supports your long‑term marketing strategies by improving your organic reach.

3. It creates stories people want to share

When your story resonates, it spreads across social media and beyond. This increases brand awareness and helps you reach audiences you may not be directly targeting.

4. It supports your wider marketing campaigns

Digital PR is not a standalone tactic. It works best when integrated with your other marketing strategies by giving you content to share, stories to amplify and credibility to build on.

5. It helps you stay relevant

Markets move quickly, trends shift and competitors evolve. Digital PR helps you stay part of the conversation, by positioning your brand as a source of insight and expertise.

Link building – the SEO bonus that digital PR delivers

Link building is often associated with SEO, but it also plays a key role in digital PR.

When done well, it goes beyond simply gaining links. A strong digital PR campaign combines link building with compelling storytelling, ensuring your brand earns coverage from relevant, high-quality sources, securing the right links in the right places.

Every piece of digital PR coverage that links back to your website is an endorsement in the eyes of search engines. The more high-quality links you earn, the higher your site climbs in search results. And when your site ranks higher, more people find you organically.

This is where digital PR and SEO work hand in hand. Search engines view links as a sign of trust, giving your brand a more authoritative voice, supporting your SEO performance and your brand recognition.

Social media – when a good story refuses to stay in one place

Social media also plays a crucial role in digital PR. It’s where content is shared, discussed and amplified. A feature in an online publication can be shared across social media, picked up by other journalists and referenced in newsletters. One well-placed story can reach thousands of people who might never have come across your brand otherwise.

It also gives you a direct line to your audience. You can engage with comments, respond to feedback and build relationships. This human element is often what turns awareness into loyalty.

Brand images, videos and infographics created as part of a digital PR campaign are also highly shareable. The more shareable your content, the further your brand travels without any additional spend.

What a good digital PR strategy actually looks like

So, how do you use digital PR to stand out?

1. Know your audience

Understanding your target audience is essential. What do they care about? What problems do they need solved? What publications do they read? This helps you create stories that resonate.

2. Identify the right publications

When you know who your audience is, target outlets, websites, podcasts and digital publications they actually engage with and trust. 

3. Create content with genuine news value

Think about what your audience will find useful. This could be a guide, a report, a survey or an expert opinion. The aim is to create something that journalists and readers will want to share – data and research can give a compelling hook. Always focus on quality over quantity.

4. Stay consistent

Digital PR is a long‑term investment. You will not see results overnight, but with consistency and a clear strategy, you will build increased brand visibility and recognition.

5. Be creative

Don’t be afraid to try new ideas, test different approaches and learn from the results. Sometimes the campaigns that feel a little bold are the ones that perform best.

Yes, you can measure this. Here’s how . . .

One question we hear a lot is: how do you measure brand awareness? It’s a fair question, so here are some of the most useful indicators to track:

Direct website traffic – an increase in people typing your URL directly or searching for your brand name suggests growing recognition.

Share of voice – how often your brand is mentioned compared to competitors.

Media coverage – how often your brand appears in digital media outlets.

Backlinks – how many backlinks you are achieving through your digital PR activity.

Social media engagement – including shares, likes, follows, reposts and comments from PR-related content.

Measuring brand awareness is not about finding one magic number. It’s about tracking multiple signals over time and understanding the direction of travel.

Digital PR: the key takeaways

Digital PR . . .

  • helps build brand awareness by increasing visibility, credibility and relevance
  • supports your wider marketing strategies by improving your search presence
  • is a long‑term investment that delivers tangible results when done well
  • works best when you understand your target audience and what matters to them
  • strengthens your SEO through link building and boosting brand recognition
  • extends your reach through social media, encouraging conversations and sharing
  • provides measurable insights, enabling you to refine your approach and demonstrate value.

If you want to increase brand awareness and get ahead of your competitors, digital PR is one of the most effective tools available. Get in touch with us to find out how we can help.

SHARE

Sally Burfoot 

Senior PR & Content Manager

/Related

If you feel as though every brand is shouting louder than ever, you’re not imagining it. Your target audience is exposed to thousands of messages...

Since 2012, when the UK’s website cookies law came into force [1], we’ve become used to seeing disclaimers and consent banners on sites. By the...

If you spend any time reading about digital marketing, you’ll quickly see the same message repeated: content matters for SEO. It’s tempting, especially when you’re...

Stars speak louder than words

Here are some of the things people are saying about us.